Best Refinishing | Installation Hardwood Floors 

National Floors has been doing business in the Bay Area for over a decade. Our reputation is amazing and that's because we specialize in only one thing, "Hardwood floors". Our contractors are C15 licensed, which gives us "Expert" credentials in this field.  We managed to maintain a 5 star reputation throughout the years because we truly care about the finished results of your project. So how do we do it? High quality craftsmanship backed with a "No deposit policy". Unlike our competitors, we do not require a deposit for our hardwood floor services. National Floors is so confident that your floors will turn out amazing, we can afford to operate this way. This gives you the comfort and confidence in knowing that you are in control of the project.  We have a wonderful way of pleasing our customers and look forward to doing business with you.

Refinishing Hardwood Floors 

If you are interested in having your hardwood floor refinished, look no further. We can sand all types of hardwood floors. When sanding the floors, you will be left with clean hardwood floors. Our refinishing costs are very fair and our level of craftsmanship is at the top.

Best Hardwood Floor installation | Solid Hardwood vs Engineered hardwoodeng

National floors install all types of hardwood floors. Our flooring costs are very competitive.
• Bamboo flooring both solid and prefinished
• Engineered flooring comes in prefinished and unfinished
• Oak flooring. You have a choice of red oak or white oak
• Solid flooring is the same species from top to bottom

Hardwood flooring has different types or options to choose from depending on the what type of surface you are installing on, i.e., wooden sub-floor or concrete slab. Solid flooring is intened to be nailed down onto a wooden sub-floor.  Engineered hardwood is intended to be installed/glued onto a concrete slab.  We have found that some contractors see engineered hardwood floor as a one shoe fits all approach and nail it down to subfloor as well.  Engineered hardwood floor is designed to block moisture from the slab and prevent the floor from buckling.  Solid hardwood floor is not intended to block moisture and that is why a moisture blocking paper is used in the installation process.     

The low quality engineered CANNOT be sanded and is considered a "One" time floor. In other words, once the floor is worn, it will need to be replaced and lacks the option to sand and finish to restore to a like "New" appearance.  This "Low end engineered hardwood floor" option seems affordable at the time of purchase, but in the big picture you pay much, much more.  Here are a few reasons:

  1. The life of the floor is much shorter. 
  2. It costs more to effectively remove the glued down floor than it does to install it. 
  3. You have to purchase new hardwood flooring material
  4. You have to reinstall the new hardwood flooring material.

Hardwood Floor Repair 

Consist of all types of hardwood flooring. We can fix solid, engineered, oak flooring, etc... It doesn't matter if you have water damage, fire damage or just wear and tear.

Questions and Answers about your hardwood floor project 

Q:  My floors scratch easy.  Am I doing something wrong? 

A:  It's possible.  All furniture should have protective pads on the feet to prevent from scratching.  It is "Always" best to lift and place furniture when you have to move it.  Dragging furniture is almost a guarantee something bad, like a gouge will follow.  

Q:  Will polyurethane prevent my floor from denting or gauging? 

A:  No!  Polyurethane is a protective coating intended to protect from the moderate downward force of a person walking.  Polyurethane does not protect against heavy or sharp impact.          

Q:  Do hardwood floors dent? 

A:  Yes!  There is not a hardwood floor in the world that is impervious to denting or gauging.  When enough force is applied, any hardwood floor will dent. 

Q:  Why are my hardwood floors dull?

A:  9 times out of 10 it is because you are using a cleaner that contains chelates.  Chelates are acidics that slowly dull your floor.  All floor cleaners should be PH neutral for hardwood floors to avoid this.  Another possibility is the cleaner you are using is leaving a film behind and that film effects the sheen. 

Q:  How do I get my hardwood floors to shine again?

A:  Cleaning more or scrubbing harder will not revive your hardwood floors once they have been damaged.  Ultimately, the dullness is fine scratches that require a recoat (new coat of polyurethane) 

Q:  I'm going to paint my house, should I put craft paper and painters tape on my hardwood floors to protect them? 

A:  The simple answer is NO!  The paper is okay, but when applying painters tape, you have a very good chance of harming the floors by pulling the finish off the hardwood floors once the tape is removed.  Hardwood floor polyurethane finish is designed to withstand downward force, not have it's adhesion qualities tested in an upwards direction.  There are a few times a month when we get calls because a homeowner or less experienced professional painters is naive to this rule and will experience lifting the finish off the hardwood floors with painters tape.  It can be fixed, sometimes.  Other times it may require the complete room to be either recoated or completely refinished.  Be careful.   

Q:  Are some hardwood floors more resistant to denting or gauging than others? 

A:  Yes.  Hardwood floors are density rated with the Janka scale.  This scale identifies which hardwood is the softest to hardest hardwood based on its density.  If you were to compare doug fir to Brazilian cherry, the Brazilian cherry is 4 times denser or harder.  Therefore it would take much greater force to damage Brazilian cherry vs. doug fir.  Ultimately, given the right amount of force, any hardwood floor will dent.    

Q:  How long does it take to refinish hardwood floors?

A:  That all depends on the square footage and the color of choice along with any other issues like repairs.  Even the smallest job, like one bedroom would take 2 to 3 days due to the dry time of 3 coats of finish being applied.  

Q:  Do I have to leave my home when you are refinishing my hardwood floors?

A:  It is possible to stay in your home.  That all depends on the architecture of your home and the scope of work.  If you have access to let's say bedrooms while the other areas of the home are being sand and finished, then yes, you can stay in your home

Q:  Do you make color suggestions like an interior designer? 

A:  It is against company policy to make color "Decisions" for our clients. 

Q:  What is better, water based polyurethane or oil based polyurethane?

A:  As a company, we favor oil based finish.  The durability has been proven over the years.  There are some high quality water base finish out there, but unfortunately you can get the same quality in the high end oil base polyurethane that we typically use for a lesser price.  If you are on a budget, we would suggest oil based polyurethane over water based urethane.  Ultimately, you are the boss and we use whatever you deem proper.   

Q:  How long should hardwood floors acclimate in the home before installation?

A:  According to the National Wood Floor Association, a minimum of 4-8 days.  We believe longer is better.   

Q:  What is better, solid hardwood flooring or engineered hardwood flooring?

A:  It's not always a matter of which is better, it is a matter of which is correct for your project.  Engineered hardwood floor is designed to be installed on top of a concrete slab.  Solid hardwood floor is designed to be installed on top of a wooden subfloor.  If you had the same quality of engineered vs. solid hardwood floor, engineered typically cost more but should last as long as solid.  So it is not adviseable to install engineered on top of a wooden subfloor simply because it's not cost effective.   

Q:  Which hardwood floor last longer; Engineered or solid hardwood? 

A:  Solid hardwood will typically last over 100 years.  The life of engineered hardwood life is based on how thick the wear layer is.  If you purchased a low end engineered hardwood floor, then you can bet the life of the floor will be fractional compared to that of a solid hardwood flooring. 

Q:  What should I know about gluing down hardwood floor? 

A:  First choose a glue that won't etch the finish if your messy with the installation.  Secondly, you should first know that it typically cost more to remove glued down floor than it does to install it.  Knowing that, make sure you purchase a quality engineered hardwood floor that will last decades.     

Q:  Is refinishing hardwood floors easy to do?

A:  On a scale of 1 to 10, 10 being the most difficult.  It's easy to say that sand and finishing a hardwood floor is a 10.  Each month we intercept projects that homeowners attempted to complete and found that they not only had the skill, but lack the work ethic to complete these types of projects.  Those DYI shows never show you close ups of the disasters (chatter marks, dips, swirls, stop marks, edger marks, buffer marks, uneven staining, lap marks) the homeowners did to their own hardwood floors.  

Q:  When shopping for a contractor, should I choose the cheapest guy?

A:  Common sense will tell you that if a contractors price is cheap, it's cheap for a reason.  Perhaps the person is not licensed or is producing low quality work.   Maybe the products they use are inferior and have a short life (In other words, you will need your floors refinished much sooner).  On the contrary, like in any industry, a contractor that is producing high quality work will not work for less because they are in High demand and have the reputation to prove it.  They are also licensed, bonded and insured for your protection.  We can go a step further and say that our company has a "No deposit policy".  You don't pay until the work is completed.  

Q:  What kind of deposit is expected?  

A:  When you work with National Floors, there is no deposit on services rendered.  When the work is completed and you are satisfied, you will pay 100% on the back end.  Most contractors won't work like this, but since we specialize in hardwood floors and we are confident in our ability to make your home look amazing.  

Q: How long should I expect my refinished hardwood floors to last? 

A:  That all depends on the occupants and the level of activity your home will experience.  Let's say there are only 2 people that live in the home and they never entertain and always take their shoes off when in the house.  You might be looking at a 20-40 year life.  On the other hand, if you have a family of 4, with young kids, a pet(s)  and entertain a few times a year, you can expect a shorter life for your floors due to the increased usage.

Q:  How much does it typically cost to refinish my hardwood floors?

A:  There is no exact answer because each job is unique in some way.  I can give you a hypothetical:  A home that has 800 square feet of hardwood floor and the customer wants it stained, the cost is approximately $3.50/square foot.  To be certain, have our estimator visit your home.  There is no charge or obligation for this visit.     

Q:  Is it cheaper to refinish hardwood floors or install carpet?

A:  Believe it or not, it is almost "Always cheaper to refinish" your existing hardwood floors than it is to install new carpet.